BestGameStorm.online

Terms and Conditions

Last updated: May 2026

Please read these Terms and Conditions carefully and in their entirety. They govern and apply to all use, access, and availability of the Service (as defined herein), and incorporate by reference our e-commerce terms and end-user licence agreement applicable to any Games purchased through the Service, together with our separate Privacy Policy and Refund Policy.

By accessing the Service — and upon each subsequent occasion that you do so — you signify that you have read, comprehended, and irrevocably agree to be bound by these Terms and Conditions, including any terms and conditions incorporated herein by reference.

INTRODUCTION AND DEFINITIONS

The following services are made available by OR Tech Ltd UAB, a private limited liability company incorporated and registered in the Republic of Lithuania under company registration number 305913438, with its registered office at Perkūnkiemio g. 13-91, Vilnius, LT-12114, Lithuania (“BestGameStorm.online”, “we”, “us”, or “our”):

  • The online digital distribution, e-commerce, and entertainment platform owned and operated by BestGameStorm.online and accessible, from time to time, via:

    • Our website at www.BestGameStorm.online or such other websites as we may operate from time to time (the “Website“); or

    • Software made available for mobile or other devices, labelled “BestGameStorm.online” or otherwise, together with any associated online or electronic documentation and all patches, updates, and supplements thereto (the “Apps“); or

    • Partner websites made available by third parties (the “Partner Websites“);

  • Content, materials, postings, data, messages, and communications sent, posted, placed on, or otherwise communicated to, from, or by means of the Website, Apps, or Partner Websites (our “Communications“).

The foregoing elements collectively constitute our “Service“.

“Game” or “Games” refers to those computer or console games, available in digital form, which may be purchased and/or downloaded through the Website in accordance with these Terms and Conditions and used in accordance with the applicable Game EULA.

“Game EULA” means the end-user licence agreement applicable to a Game in the form substantially set out in the Game EULA section below.

By using the Service, and upon each occasion that you do so, you represent and warrant that you understand, accept, and are legally capable of agreeing to be bound by these Terms and Conditions. Should you not accept or understand these Terms and Conditions, you must not use or access the Service or any part thereof. By using and accessing the Service, you further confirm that you possess the necessary hardware, software, and technical capability required therefor, and you shall at all times remain solely responsible for all fees payable in connection therewith. We shall bear no liability whatsoever in relation to any hardware, software, or other services required to make use of the Service.

If you are under the age of 16 and do not fully comprehend these Terms and Conditions, you are requested to ask a parent or legal guardian to explain their meaning to you.

We reserve the right to amend these Terms and Conditions at any time. All such variations shall take effect immediately upon publication at www.BestGameStorm.online/terms-and-conditions. We shall endeavour to notify you of any material changes; however, such amendments shall not apply retrospectively to any earlier use of the Service or prior purchases of Games. Your continued use of the Website following the publication of any amendment shall be deemed unequivocal acceptance of the revised Terms and Conditions. If you do not agree to any such changes, you must forthwith cease using the Service. In the event of any conflict between these Terms and Conditions and any specific local terms appearing elsewhere on the Service, these Terms and Conditions shall prevail.

RIGHTS OF USE AND INTELLECTUAL PROPERTY RIGHTS

Subject to full compliance with these Terms and Conditions, we hereby grant you a non-exclusive, non-transferable, personal, limited licence to access and use the Service solely for your private, non-commercial, personal use. This licence encompasses the limited right to download content, materials, data, and communications temporarily, exclusively for purposes connected with such private, non-commercial, personal use of the Service, and the right to download, install, and use the Apps in accordance with these Terms and Conditions and any applicable end-user licence agreement.

You may not transfer, sub-licence, assign, or otherwise deal in this right without our prior express written consent.

These Terms and Conditions, and the rights granted hereunder, confer upon you no title or rights of ownership in any part of the Service and shall not be construed as a sale or transfer of any copyright or other intellectual property rights subsisting therein.

Unless otherwise expressly stipulated, all copyright, design rights, database rights, patent rights, trade marks, trade dress rights, and all other intellectual property rights in the Service (in any jurisdiction, whether registered or unregistered) vest in and belong to us, or are licenced to us as appropriate. All such intellectual property rights are hereby expressly asserted and reserved.

All third-party trade names and trade marks are the property of their respective owners. We make no warranty or representation whatsoever in relation to them and assert no right, title, or interest in or to any third-party Communications.

RESTRICTIONS AND OBLIGATIONS

You undertake to comply with all rules applicable to the use of Games purchased or otherwise obtained through the Service, including, without limitation, all applicable Game EULAs.

Notwithstanding any other provision of these Terms and Conditions, you expressly undertake not to:

  • Hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer, or create derivative works from the Service or any part thereof, save to the extent that such acts cannot lawfully be prohibited pursuant to applicable mandatory law in your jurisdiction;

  • Remove, disable, modify, add to, or tamper with any programme code or data, copyright notice, trade mark, or other proprietary notices or legends contained on or in the Service;

  • Create software which mimics any data or functionality in the Service;

  • Use or deal in the Service otherwise than as expressly permitted by these Terms and Conditions;

  • Make the Service or any part thereof available to any third party (this restriction shall not prevent you from providing honest and accurate hyperlinks to the Website or Apps, or from demonstrating either to other persons);

  • Use or process the Service or any part thereof unfairly or for any unlawful, illegal, or immoral purpose.

The Service may only be accessed and used via authorised servers. You must take no action to bypass authorised servers, and you must not use third-party software to modify any aspect of the Service, whether for the purpose of obtaining an unfair advantage over other users or for any other purpose whatsoever. You expressly consent to our monitoring of your device’s random access memory for the purpose of identifying unauthorised third-party programmes.

LIABILITY

This clause applies to your use of the Service but shall not apply to any Products (as defined in the Purchases section herein) purchased through the Service.

BestGameStorm.online provides and maintains the Service for the purpose of personal entertainment on an “as is” basis and accepts liability only to the extent of providing its services with reasonable skill and care.

External Sites have not been verified or reviewed by us, and all use of and access to External Sites is undertaken entirely at your own risk. “External Sites” means third-party websites and online services to which the Service may link from time to time. To the maximum extent permitted by applicable law, BestGameStorm.online excludes liability for:

  • Any loss or damage of any nature howsoever arising, including any direct, indirect, special, punitive, or consequential loss or damage, whether or not arising out of any matter of which we have been notified;

  • The accuracy, currency, or validity of information and material contained within any Communications or the Service;

  • Any interruptions to or delays in updating the Service;

  • Any incorrect or inaccurate information on the Service;

  • The infringement by any person of any copyright or other intellectual property rights of any third party through any use of the Service;

  • The availability, quality, content, or nature of External Sites or any transaction involving External Sites;

  • Any loss or damage due to viruses or other malicious software that may infect a user’s device, software, data, or other property caused by persons accessing, using, or downloading the Service or any Communication (save that where digital content supplied by us or on our behalf causes damage to your digital content or devices, you may be entitled to compensation, repair, or replacement, in which case please notify us accordingly); and

  • All representations, warranties, conditions, and other terms which but for this notice would have effect.

We do not warrant that the operation of the Service will be uninterrupted or entirely free from error.

We shall bear no liability for any failure to perform any obligation under this agreement where such failure is attributable to the occurrence of any unforeseen contingency beyond our reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war, or acts of God.

You hereby undertake to indemnify, defend, and hold harmless BestGameStorm.online and its officers, directors, shareholders, agents, information providers, affiliates, licencors, and licencees (collectively, the “Indemnified Parties“) from and against any and all liability, losses, damages, and costs (including reasonable legal fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions or arising from your use of the Service. You shall use your best endeavours to cooperate with us in the defence of any such claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

TERMINATION

You may purchase Games (the “Products“) through the Service in accordance with the following provisions.

Our shopping pages will guide you through the steps required to place an order for a Product (“Order“) with us. Our order process allows you to review and amend any errors prior to submitting your Order. You are encouraged to read and check your Order carefully at each stage of the order process.

The submission of an Order shall constitute an offer by you to purchase the applicable Product(s) at the stated price, subject to these Terms and Conditions.

Following submission of your Order, BestGameStorm.online will transmit an e-mail acknowledging receipt thereof. The receipt of such automatic acknowledgment shall not constitute acceptance of your Order by BestGameStorm.online, nor an assurance that it will be able to fulfil your Order.

In the event that you have submitted an Order in error, please contact us as soon as reasonably practicable at support@BestGameStorm.online.

Where payment confirmation for a purchase is subject to delay (including, without limitation, payments processed via Boacompra, Unionpay, or Alipay), the Order shall be fulfilled with a version of the game as advertised at the point of payment confirmation.

Upon dispatch of the confirmation e-mail, BestGameStorm.online will — subject to the availability of the Product — make the Game available (whether by download or otherwise), whereupon a binding contract shall come into existence between you and us in respect of your Order.

In the event that BestGameStorm.online is unable to supply you with a Product for any reason, we will notify you accordingly and your Order shall not be processed. Where payment has already been received, BestGameStorm.online will refund the full amount paid, including any applicable delivery costs, as expeditiously as reasonably practicable.

All Games purchased or downloaded through the Service are subject to the Game EULA set out below, which is hereby incorporated by reference into any purchase. By purchasing, downloading, or using any Game, you are deemed to have accepted the applicable Game EULA.

IMPORTANT NOTICE: ATTEMPTED PURCHASES OR DOWNLOADS MADE THROUGH THE SERVICE USING A VIRTUAL PRIVATE NETWORK (“VPN”), PROXY SERVER, OR SIMILAR CIRCUMVENTION TECHNOLOGY WILL BE ADVERSELY AFFECTED AND MAY FAIL ENTIRELY. NOTWITHSTANDING SUCH FAILURE, ANY ASSOCIATED CHARGES MAY NONETHELESS BE PROCESSED AS PART OF THE ORDER TRANSACTION. IN SUCH CIRCUMSTANCES, PLEASE REFER TO THE PROVISIONS BELOW REGARDING YOUR RIGHT OF CANCELLATION.

PRICE AND PAYMENT 

Payment falls due from the moment an Order is accepted by BestGameStorm.online.

Payment may be effected by such means as are set out on the payment page of the Service, including by credit card, debit card, or any other payment method that BestGameStorm.online may, in its sole discretion, introduce from time to time.

BestGameStorm.online shall endeavour to debit payment from your account within three (3) working days of receiving your Order.

BestGameStorm.online reserves the right to accept or decline any payment in any form.

Where you do not hold an account denominated in the applicable currency, payment should be made by debit or credit card (or such other method as BestGameStorm.online may make available), and your card issuer will perform any requisite currency conversion at the prevailing exchange rate. You remain solely responsible for any currency exchange charges or other ancillary payment costs.

You shall not be charged in respect of any Orders that BestGameStorm.online is unable to fulfil, and, where appropriate, BestGameStorm.online will re-credit to your account any sum previously debited. BestGameStorm.online cannot guarantee the perpetual availability of any particular Product.

Credit and debit card details shall be encrypted during transmission to minimise the risk of interception. Please refer to our Privacy Policy for further information regarding the handling of your personal data, including payment card information.

Your card issuer may perform security verification checks to authenticate your identity in connection with an Order.

YOUR RIGHTS TO END THE CONTRACT

Your rights upon termination of the contract are contingent upon the nature of the Product purchased, the existence of any defect therein, the manner of our performance, and the timing of your election to terminate.

Faulty or misdescribed Products: Where a Product is faulty or has been misdescribed, you may have a statutory right to terminate the contract and to obtain a repair, replacement, or full or partial refund. Please refer to the section entitled “If There Is a Problem with the Product” below.

Change of mind: In the case of digital content, including Games, the statutory cancellation period expires 14 days after the date on which the contract between you and us is entered into. HOWEVER, WHERE WE SUPPLY THE PRODUCT TO YOU IMMEDIATELY UPON YOUR PLACING OF THE ORDER AND YOU EXPRESSLY CONSENTED TO SUCH IMMEDIATE SUPPLY AT THE TIME OF PLACING YOUR ORDER, YOU WILL THEREBY IRREVOCABLY FORFEIT YOUR RIGHT OF WITHDRAWAL. Where you have not provided such express consent, we shall not supply the Product until the expiry of the 14-day cancellation period.

Termination due to our default: Where you are electing to terminate the contract by reason of our breach or anticipated breach, the contract shall terminate with immediate effect, and we will refund you in full for any Products which have not been supplied or downloaded. You may additionally be entitled to compensation.

OUR RIGHTS TO END THE CONTRACT

We reserve the right to terminate the contract if you are in breach thereof, including in the following circumstances:

  • You fail to make any payment to us when due, and such default subsists for a period of more than 30 days following our written reminder;

  • You fail, within a reasonable period, to take delivery of the Products or to download them via the Service; or

  • You commit any breach of these Terms and Conditions.

Your liability upon breach: Where we terminate the contract in the circumstances described above, we will refund any monies paid in advance in respect of Products not yet delivered, but we shall be entitled to deduct or claim from you reasonable compensation for the net costs incurred by us as a direct consequence of your breach.

We further reserve the right to withdraw any Product at any time. Where we intend to withdraw a Product, we will notify you as soon as reasonably practicable and will refund any monies paid in advance in respect of Products that will not be supplied.

IF THERE IS A PROBLEM WITH THE PRODUCT

Any questions, complaints, or concerns regarding a Product should be directed to us at support@BestGameStorm.online.

Alternative dispute resolution: Alternative dispute resolution (“ADR“) is a mechanism by which an independent body examines the merits of a dispute and endeavours to resolve it without recourse to judicial proceedings. Where you are dissatisfied with our handling of any complaint, you are entitled to seek redress from the State Consumer Rights Protection Authority of the Republic of Lithuania (Valstybinė vartotojų teisių apsaugos tarnyba – VVTAT) at Pradžia – Valstybinė vartotojų teisių apsaugos tarnyba , or through the European Commission’s Online Dispute Resolution platform at Site relocation .

EVENTS OUTSIDE OUR CONTROL

We shall not be liable or responsible for any failure to perform, or delay in the performance of, any of our obligations under a contract where such failure or delay is caused by an Event Outside Our Control.

An Event Outside Our Control” means any act, event, omission, or occurrence beyond our reasonable control, including, without limitation, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic, or other natural or public emergency, or the failure of public or private telecommunications networks, or the impossibility of the use of transport infrastructure.

Upon the occurrence of an Event Outside Our Control, we will notify you as soon as reasonably practicable. Our obligations under the contract shall be suspended and the time for performance correspondingly extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our ability to supply Products to you, we will arrange an alternative supply date following the cessation of the Event.

You may cancel a contract that has been affected by an Event Outside Our Control which has continued for more than 30 days. To exercise this right, please contact us at support@BestGameStorm.online. Upon cancellation, we will refund the full amount paid by you, including any applicable delivery charges.

GAME EULA

YOU ARE REQUIRED TO READ THIS END USER LICENCE AGREEMENT (“EULA”) CAREFULLY AND IN ITS ENTIRETY BEFORE PURCHASING, DOWNLOADING, OR INSTALLING ANY GAME VIA THE SERVICE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS EULA, YOU ARE NOT PERMITTED TO USE, PURCHASE, DOWNLOAD, OR INSTALL GAMES VIA THE SERVICE.

Games purchased through the Service are protected works of copyright owned by the third-party developer or publisher identified in the Game (“Publisher“) or its licencors.

Use of the Games is governed by the terms of this EULA, save where you are presented with an alternative end-user licence agreement, in which case the terms of that alternative agreement shall govern. If you have already purchased or downloaded a Game before being presented with an alternative EULA and you do not accept its terms — and have not made any use of the Game — please notify us at support@BestGameStorm.online and we may arrange for the cancellation of your purchase and the issuance of an account credit or refund as appropriate.

Each Game is licenced solely for use by end users in accordance with the terms of this EULA. Any use, reproduction, or redistribution of the Game otherwise than in strict accordance with this EULA is expressly prohibited.

Limited Use Licence. By installing the Game, you accept a limited, non-exclusive right and licence to install and use one (1) copy of the Game for your personal, non-commercial use on a single computer, console, or device, subject to the terms of this EULA.

End User Rights and Obligations. The Game is licenced to you as an integral product; its component parts may not be separated for use on more than one device. You are solely responsible for maintaining regular back-ups of any data files relating to your use of the Game, as neither BestGameStorm.online nor the Publisher accepts any liability for lost or corrupted data. You may make a single archival copy of the Game for your own personal use in the event that the original copy is destroyed, lost, or corrupted. You may permanently transfer the Game to another computer which you own, provided you remove it from the device on which it was originally installed.

You may not, except as expressly permitted by this EULA:

  • Sell, distribute, or otherwise transfer copies or reproductions of the Game to any third party, and may only sell or trade in a Game to BestGameStorm.online;

  • Reproduce, translate, reverse engineer, derive source code from, modify, adapt, merge, disassemble, decompile, or create derivative works based on or from the Game, except to the extent permitted by applicable mandatory law, in which case all results of such activities shall vest in and belong exclusively to the owner of the applicable intellectual property rights in the Game;

  • Remove, disable, or circumvent any proprietary notices, labels, or copy-protection mechanisms contained on or within the Game;

  • Exploit the Game or any part thereof for any commercial purpose, including use at a cyber café or any other location-based entertainment venue;

  • Network the Game or otherwise install or use it (or permit its use) on more than one device simultaneously, or employ it in a multi-user arrangement or remote access arrangement, including any online use otherwise than as part of an online service expressly approved by the Publisher;

  • Use the Game for any unlawful, illegal, or immoral purpose;

  • Export or re-export the Game or any copy or adaptation thereof in contravention of any applicable laws or regulations;

  • Create data or executable programmes which mimic the data or functionality of the Game; or

  • Otherwise use, copy, transfer, distribute, rent, lease, loan, sub-licence, or deal in the Game or any part thereof or interest therein otherwise than as expressly authorised by this EULA.

Ownership. The Game is licenced, not sold. Your licence confers no title to or ownership of the Game. All right, title, interest, and ownership, including all copyright, design rights, database rights, patent rights, and all other intellectual property rights in and connected with the Game and each part thereof, are owned by, vest in, and belong to the Publisher or its licencors. The Game is protected by copyright law, international copyright treaties, and other applicable intellectual property legislation. All rights are expressly asserted and reserved.

Termination. This EULA shall terminate automatically upon any breach of its terms by you. In that event, you are obliged immediately to destroy and erase the Game and all copies thereof in your possession or control, on any media whatsoever, and shall, upon BestGameStorm.online’s request, certify in writing that you have done so. You may voluntarily terminate this EULA at any time by permanently deleting and removing the Game from your device.

Liability. THIS EULA SHALL NOT LIMIT ANY RIGHTS TO WHICH YOU ARE ENTITLED AS A CONSUMER WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW, NOR SHALL IT EXCLUDE OR RESTRICT ANY LIABILITY FOR FRAUDULENT MISREPRESENTATION, DEATH, OR PERSONAL INJURY CAUSED BY THE NEGLIGENCE OF BESTGAMESTORM.ONLINE OR ITS LICENCORS. EXCEPT AS SPECIFICALLY PROVIDED IN THIS EULA AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • YOU INSTALL AND USE THIS GAME ENTIRELY AT YOUR OWN RISK;

  • THE GAME IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OR GUARANTEE OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;

  • BESTGAMESTORM.ONLINE AND ITS LICENCORS DO NOT WARRANT THAT THE OPERATION OF THE GAME WILL BE UNINTERRUPTED OR FREE FROM ERROR;

  • BESTGAMESTORM.ONLINE AND ITS LICENCORS DISCLAIM ALL LIABILITY FOR ANY REPRESENTATIONS (OTHER THAN FRAUDULENT REPRESENTATIONS), WARRANTIES, CONDITIONS, AND OTHER TERMS WHICH BUT FOR THIS NOTICE WOULD HAVE EFFECT;

  • BESTGAMESTORM.ONLINE AND ITS LICENCORS SHALL NOT IN ANY EVENT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE LOSS OR DAMAGE RESULTING FROM THE USE OF OR INABILITY TO USE THE GAME, INCLUDING LOSS OF DATA, LOSS OF INCOME OR PROFIT, DIMINUTION IN GOODWILL, DAMAGE TO REPUTATION, COMPUTER FAILURE OR MALFUNCTION, OR LOSS OF BUSINESS INFORMATION (SAVE TO THE EXTENT THAT DAMAGE TO YOUR DEVICE OR DIGITAL CONTENT IS CAUSED BY OUR FAILURE TO EXERCISE REASONABLE CARE AND SKILL, IN WHICH CASE COMPENSATION, REPAIR, OR REPLACEMENT MAY BE AVAILABLE); AND

  • BESTGAMESTORM.ONLINE AND ITS LICENCORS SHALL NOT BE LIABLE FOR ANY DAMAGE, INJURY, OR LOSS CAUSED BY YOUR NEGLIGENCE, ACCIDENT, OR MISUSE, OR WHERE THE GAME HAS BEEN MODIFIED BY ANY PARTY OTHER THAN BESTGAMESTORM.ONLINE OR ITS LICENCORS AFTER PURCHASE.

THE AGGREGATE LIABILITY OF BESTGAMESTORM.ONLINE AND ITS LICENCORS IN CONNECTION WITH YOUR USE OF THE GAME SHALL IN NO CIRCUMSTANCES EXCEED THE ACTUAL PRICE PAID BY YOU FOR THE GAME.

You hereby irrevocably undertake to indemnify, defend, and hold harmless BestGameStorm.online and its licencors, partners, affiliates, contractors, officers, directors, employees, and agents from and against any and all claims, costs, and expenses (including reasonable legal fees) arising directly or indirectly from your misuse of the Game or use thereof otherwise than in accordance with the terms of this EULA. BestGameStorm.online’s licencors shall be deemed third-party beneficiaries under this EULA and shall have the express right to enforce its provisions and to enjoy the protections conferred thereby.

Severability. Should any provision of this EULA be held by a court or tribunal of competent jurisdiction to be unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of this EULA shall continue in full force and effect.

Applicable Law. To the maximum extent permitted by local law, this EULA, the Game, and any applicable online service shall be governed by and construed in accordance with the laws of the Republic of Lithuania. In jurisdictions where the application of Lithuanian law is not permissible, the local law of the jurisdiction in which you obtained or use the Game shall apply.